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Ben Morrell on How Unified Security Platforms Shift MSP Operational Risk and Staff Needs
<p>The episode highlights the structural shift toward platform consolidation in security services, illustrated by Coro’s unified security platform and its...
Vendor Tiering Locks Out Small Partners: Anurag Agrawal on Allocation, Not Capability
<p>The episode identifies a structural shift within the IT services market, highlighting a bifurcation between two distinct economic models in the channel:...
AI Watermarks and the End of Document Trust
<p>The dominant structural shift explored is the erosion of document-based differentiation for MSPs and IT service providers, driven by advances in generative...
AI-Driven Vulnerabilities and Bonded Licenses: Why Permission Is the Hidden Business Risk
<p>The episode reveals a structural shift toward permission-based operational models, where access and capability are not determined by technical proficiency...
ConnectWise CEO Manny Rivelo: AI Agents Shift Ticket Resolution and Labor Costs for MSPs
<p>The episode details a structural shift within the managed services market toward increased operational automation and integration, framed by vendor-led...