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AI Agents for MSPs: Decide What the Agent May Do First
<p>The primary structural trend is the shift from reactive auditing of AI agent actions to proactive, policy-driven control over what AI agents are allowed to...
AI liability: Leadership pressure and unclear ROI drive risk for MSPs — Tiffani Bova, Futurum Group
<p>This episode outlines a structural shift whereby accountability for AI results is increasingly being transferred from customer leadership to Managed...
MSP Cybersecurity: Critical No Longer Means Rare
<p>The episode highlights a structural shift in vulnerability management, where accelerated discovery of software flaws—driven by AI—has outpaced the ability...
AI for MSPs: Managed AI’s Control Point Moves Upstream
<p>The episode details an ongoing shift toward upstream platform control and infrastructure dependence in the managed IT services sector. Centralized...
AI liability for MSPs: missing policies create audit risk — Ignacio Lopez, Work-Smart.ai
<p>A persistent governance gap is emerging in organizational AI implementations, especially among clients of MSPs. Despite the integration of AI in regulated...